DENTISTS

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For nearly 35 years SecureCare Dental has been helping dentists grow their practices by providing them patients who are enrolled on our comprehensive dental benefit plans. SecureCare's insured group dental plans are offered to employers with two or more employees. As a fee-for-service dental insurance plan, we have many PPO Plans from which employers may choose. 

Southwest Preferred Dental Organization (SPDO), established in 1987, is the exclusive network and administrator for SecureCare Dental. 

Plan copay schedules are located in Find A Form under Dentist Forms. You may print this form for your records. 

To obtain a fee schedule, please contact Provider Relations at (602) 234-3266, toll free at 888-256-3266 or email us at provider@securecaredental.com.   A Provider Relations Representative will promptly contact you. 

Patient/Member Information

A dentist may obtain information about our allowable fees, about a patient’s current eligibility, about our payment for specific patient claims all using our Pre Treatment Review process at the following link: claims@securecaredental.com 

As indicated previously, dentists may also use our Find A Form under Dentist Forms to obtain Member payments for your services under our Copay Plans. 

Claims are paid weekly. A Claims Specialist is available to assist you with any questions. Our claim form is located in the Find A Form under Dentist Forms.

Claims and attachments can be sent electronically or via mail, email or fax:

To submit claims electronically, our payer ID is: 86057

As of June 2022 we are accepting electronic attachments through NEA.  Please include the 9-digit NEA number in the electronic claim submission.

Mail:
SecureCare Group Insurance
4745 N 7th Street, Suite 120 

Phoenix AZ 85014: 

Email: claims@securecaredental.com

Fax: 602-604-9687

Referrals to Specialists are direct from your office. There are no referral forms or prior authorizations required. To locate a specialist please see our Dentist Search page. 

With SPDO, contracting is simple and quick. To obtain credentialing documents, please contact Provider Relations at (602) 234-3266, toll free at 888-256-3266, or email us at provider@securecaredental.com to request a credentialing kit. 

Required documents for provider credentialing are:

• DEA Certificate
• Current Malpractice Insurance
• Dental Board Triennial Certificate 
• W-9 Form
• General/Specialist Contract 
• Associate Application

You may email the Credentialing documents to provider@securecaredental.com or you may fax the documents to 602-285-0121 Attention: Provider Relations.

You may also mail the documents to:

Southwest Preferred Dental Org.

ATTN: Provider Relations

4745 N 7th Street Suite 120

Phoenix AZ 85014

New documents are reviewed monthly.  We will reach out with any questions.