Helping You Grow Your Practice
For over 25 years SecureCare Dental has been helping dentists grow their practices by providing them patients who are enrolled on our comprehensive dental benefit plans. SecureCare's insured group dental plans are offered to employers with two or more employees. As a fee-for-service dental insurance plan, we have many PPO Plans from which employers may choose.
Southwest Preferred Dental Organization (SPDO), established in 1987, is the exclusive network and administrator for SecureCare Dental.
Plan Benefit Schedules
Plan copay schedules are located in Find A Form under Dentist Forms. You may print this form for your records.
Provider Fee Schedules
To obtain a fee schedule, please contact Provider Relations at (602) 234-3266, toll free at 888-256-3266 or email us at provider@securecaredental.com. A Provider Relations Representative will promptly contact you.
Claims
Patient/Member Information
A dentist may obtain information about our allowable fees, about a patient’s current eligibility, about our payment for specific patient claims all using our Pre Treatment Review process at the following link: claims@securecaredental.com
As indicated previously, dentists may also use our Find A Form under Dentist Forms to obtain Member payments for your services under our Copay Plans.
Claims are paid weekly. A Claims Specialist is available to assist you with any questions. Our claim form is located in the Find A Form under Dentist Forms.
Claims and attachments can be sent electronically or via mail, email or fax:
To submit claims electronically, our payer ID is: 86057
As of June 2022 we are accepting electronic attachments through NEA. Please include the 9-digit NEA number in the electronic claim submission.
Mail:
SecureCare Group Insurance
4745 N 7th Street, Suite 120
Phoenix AZ 85014:
Email: claims@securecaredental.com
Fax: 602-604-9687
Referrals to Specialist
Referrals to Specialists are direct from your office. There are no referral forms or prior authorizations required. To locate a specialist please see our Dentist Search page.
Joining our Network is Simple
With SPDO, contracting is simple and quick. You may either download the necessary credentialing information from the Find a Form section, or click on the Contact Us email below to request a credentialing kit. Either way, you will receive the Provider Agreement and credentialing information that must be completed and returned.
Included in the required documents for provider credentialing are:
- DEA Certificate
- Current Malpractice Insurance
- Dental Board Triennial Certificate
- W-9 Form
- General/Specialist Contract
- Associate Application
Completed credentialing documents are sent to our Credentialing Committee for review monthly.
You may email, fax or mail your Provider Agreement and credentialing forms to the above numbers or address. Please send your credentialing information Attention: Provider Relations.
Email: provider@securecaredental.com
Fax: 602-285-0121
Mail:
SecureCare
4745 N 7th Street Suite 120
Phoenix AZ 85014